I didn't get my lucky token

Jerome Lanquetot -

You need to make sure you are connected to our servers, which means you should be connected to internet and have a Game Center account. To verify you are connected to Game Center, when starting the game you should see the Game Center notification (ex:"Welcome back, you alias").

If everything is good and you see the timer "Free lucky token in..." , this could be due to the game crashing on startup due to running low in memory. Please turn your device off and on, this should help. We submitted a new update (1.0.4) which reduces the memory usage and should help with this issue.

Have more questions? Submit a request

9 Comments

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    Estellexxxxxx

    see the GameCentre notification everytime, but can't see the timer in lucky spin.
    hv tried turn on/off my phone but it doesn't help .

  • 0
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    Laurbs67

    I had an issue with the lucky token also - but mine wasn't the free token, mine was made in the workshop. I have tried to create a token twice now and I have yet to see one in my "bag" or anywhere that I could access it to use at the Lucky Spin game. Not very happy, especially since it takes forever and holds up the workshop from making other things.

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    Juan Antonio

    Hello,

    I don't get my free token. I've reinstalled the app and restarted the Ipad, but the problem persists. I'm also connected to game center. What can I do?

    Thanks in advance.

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    Siobhan

    Add me in Game Centre: misssiobhan95

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    Juan Antonio

    Hello again,

    Although I told you the problem was solved, during this weekend it has reappeared. The counter restarts and I don't get any lucky coins. May I open a new ticket?
    I've sent you a Game Center request.

    Thanks in advance.

  • 0
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    Laurbs67

    Do I need to post my question as a new question? I never got a response to my problem, if it has been resolved or not. Question was posted on 9/11.

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    Susie jin

    Add me
    susu0917

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    sonam

    cant see the timer can't fix it

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    Olivia Bun

    Ever since i updated the latest version which is 2 days ago, my lucky token never show up anymore :(

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