Most of the time, orders deliver immediately. Occasionally, they may take a while to arrive. When this delay occurs, it means the purchase is still processing (up to 24 hours).
Sometimes, all your device needs is a fresh connection with the servers. Try exiting the game and logging in again, this may speed the process along.
If you need support, we invite you to contact our team through an in-game ticket:
Menu -> Settings -> Contact Us -> Write (pencil icon at the bottom right).
- Android: Include the GPA Order number in your report.
You can find this information in the Google receipt in your email.
You may also check the Order ID by the below steps:
Google Payments Center (https://payments.google.com) → Subscriptions and Services → View Purchases.